Accessibility Statement

Our commitment to making our website accessible to everyone.

Last Updated: January 1, 2026

Our Commitment

The Dupuis Group LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to as many people as possible.

We believe that everyone should have equal access to information and services online, regardless of their abilities or disabilities. This commitment reflects our core values of inclusion and excellence.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more usable for all people.

We are actively working to identify and address accessibility barriers on our website. Our goal is to provide a website that is perceivable, operable, understandable, and robust for all users.

Accessibility Features

Our website incorporates the following accessibility features:

Perceivable

  • Text alternatives for non-text content where appropriate
  • Captions and alternatives for multimedia content
  • Content is adaptable to different presentation formats
  • Sufficient color contrast between text and backgrounds
  • Text can be resized without loss of content or functionality

Operable

  • Full keyboard accessibility for all functionality
  • Clear focus indicators for keyboard navigation
  • No content that flashes more than three times per second
  • Clear and consistent navigation throughout the site
  • Descriptive link text that indicates the purpose of each link
  • Multiple ways to find content within the site

Understandable

  • Readable and understandable content written in plain language
  • Consistent navigation and layout across pages
  • Clear labels and instructions for form inputs
  • Error identification and suggestions for form corrections
  • Language of page content is identified in code

Robust

  • Valid HTML markup that works with current and future assistive technologies
  • Proper use of ARIA attributes where appropriate
  • Names and roles of user interface elements are programmatically determinable

Technical Specifications

Our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5 (HyperText Markup Language)
  • CSS3 (Cascading Style Sheets)
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Third-Party Content

While we strive to ensure accessibility throughout our website, some content may be provided by third parties or link to external websites. We cannot guarantee the accessibility of third-party content or external sites, but we work to select partners who share our commitment to accessibility.

Google Maps

Our contact page includes an embedded Google Maps frame. Google Maps provides accessibility features, but some functionality may not be fully accessible to all users. If you need location information and cannot access the map, please contact us directly.

FormSubmit

Our contact forms are processed through FormSubmit. We have configured these forms to be as accessible as possible. If you experience difficulty using our forms, please contact us directly via email or phone.

Assistive Technology Compatibility

We aim to support the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Alternative input devices

We test our website with various assistive technologies to ensure compatibility. However, if you use a specific assistive technology and encounter issues, please let us know.

Known Issues

We are actively working to address the following known accessibility issues:

  • Some images may not have complete alternative text descriptions
  • Some PDF documents may not be fully accessible
  • Video content may not have closed captions (we are working to add them)

If you encounter an accessibility issue not listed here, please report it to us using the contact information below.

Ongoing Efforts

We are committed to ongoing accessibility improvements. Our efforts include:

  • Regular accessibility audits using automated testing tools
  • Manual testing with assistive technologies
  • Training for staff on accessibility best practices
  • Monitoring and addressing accessibility feedback from users
  • Staying current with evolving accessibility standards and guidelines

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know. We take all feedback seriously and will work to address issues promptly.

How to Contact Us

You can reach us regarding accessibility issues through any of the following methods:

Email: help@dupuisgroup.org
Phone: +1 (513) 394-0150
Address: 1300 Eastman Ave, Ventura, CA 93003, USA

We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Alternative Access

If you cannot fully access the information on any page of our website, please contact us. We will work with you to provide the information in an alternative format or through alternative means that meet your accessibility needs.

Enforcement Procedure

In circumstances where the desired accessibility outcome has not been achieved despite our best efforts, users may choose to file a formal complaint through the appropriate regulatory body. In the United States, the Department of Justice accepts complaints regarding ADA violations, including website accessibility issues.

Policy Updates

This Accessibility Statement will be reviewed and updated periodically to reflect changes in our website, technology, and accessibility standards. The "Last Updated" date at the top of this page indicates when the statement was last modified.

Our Dedication

Accessibility is not just a compliance requirement for us—it is a fundamental aspect of how we approach design and communication. As a creative design and branding agency, we understand the importance of creating experiences that work for everyone. We apply these same principles to our own website and encourage our clients to prioritize accessibility in their projects.

Thank you for visiting our website. We are committed to providing an accessible experience for all users.